It is the mission of the United States Probation Office for the District of Columbia to assist in the fair administration of justice; to provide the highest quality service; to protect the community; and to improve the lives of those we serve by using the most effective supervision techniques, the most supportive treatment programs, and the finest community service partners available to our population.

The probation office is a strategic organization that continuously looks to improve future performance through constant analysis of our condition, design and planning for improved effectiveness, efficiency, and productivity. We have determined that we will strive to accomplish three goals, which represent a blueprint for achieving our Mission and a state of organizational excellence:

• To promote an effective, efficient, productive, and professional organization which provides the highest quality of service.
• To foster clear, direct, effective, and honest communication among all persons in the office, the Court, and our community.
• To develop a work environment which promotes fairness, dignity, and productivity, by strategically employing modern technology, humane and progressive business practices, critical analysis of process and procedure, and aggressive staff training and development.